FAQs - Everything You Need To Know! | Help | ASOS Life, the ASOS.com Community

FAQs - Everything You Need To Know!

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Welcome to ASOS Life! If this is your first time please check out I'm New and What are the ASOS Community Guidelines? blog entries to find out what we're all about.

REGISTRATION

MY ASOS LIFE PROFILE

MAKING FRIENDS

CHATTING ON THE FORUMS

WHAT'S A BLOG & WHY SHOULD I BOTHER?

TAG CLOUD

RIGHT-HAND PANEL

GROUPS

I'VE GOT AN IDEA FOR ASOS.COM...

TECHNICAL STUFF

Still stuck? Why not go on our Help forum to see what other ASOS customers think - they might be able to help you!

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ASOS

what if i couldnt found the post code of my country- hong kong?
- Posted by YYY (Added on )
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Ok first i already have a member of ASOS..and get the point i really want to buy many stuffs from Asos but the problem is do u shipping to Thailand..when i tried to order i cannot find my country ..how can i get...really really want.. and this Asos just offer about online shop??how about the shop???do u have??which country and where are locations..? please kindly answer my questions ..thank you so much..wanna buy before my wishes out of stock ^^
- Posted by powerkarn (Added on )
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im worried because i sent a item back with the Form but forgot to put my adress so how will they know it was me
Thanks Ant
- Posted by Antdean (Added on )
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how do you check to see if your order has went through
- Posted by ToniGreen (Added on )
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Hi guys! Can anyone tell me the number of members and the community age, please?
- Posted by RazvanAndrei (Added on )
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Hello all!

powerkarn - we are an online Fashion Store, which means you can shop with us 24 hours a day, from all over the world - including Thailand - and you don't even have to carry your own shopping home, because we'll deliver it to your front door.

Antdean - if you used the form to return your items then all your order info will be on there so no need to worry! As soon as your return has been processed by our Warehouse, we'll email you to let you know.

ToniGreen - as soon as your order is dispatched from our Warehouse, you will be sent an email to confirm that it's on its way. From there it should be delivered within the timescale we advertise. You can track most orders by logging into your ASOS.com account.

RazvanAndrei - ASOS Life launched officially at the start of May this year - let me know what you need the other information for & I'll see what I can do!

Nat x
- Posted by ASOSNat (Added on )
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Adam Duffy 'Pow!' Oxford Plimsolls never seem to be in stock in a size 9. Will you be replenishing them?
- Posted by PaulCallaghan (Added on )
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Adam Duffy 'Pow!' Oxford Plimsolls never seem to be in stock in a size 9. Will you be replenishing them?
- Posted by PaulCallaghan (Added on )
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- There are no plans to repeat this style, so sizes were not replenished as they ran out, I'm afraid :(
  
  These plimsolls are all available in your size, maybe you'll find something you like equally as much?!
  
  Let us know.x
  - Posted by ASOSNat (Added on )
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how do i delet my account ?
x
- Posted by RSwioklaa (Added on )
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- If you'd like to delete your ASOS Life account (we'd be really sorry to say goodbye so soon) just send an email with your request to community@asos.com & we'll get it sorted out for you.x
  - Posted by ASOSNat (Added on )
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I have just joined asos, and i was wondering if it has a catologue, they send out?
thanks.
- Posted by Hannahh09 (Added on )
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- Hi! Welcome to ASOS Life!
  
  With over 500 new items every week, and thousands of items on the site at any one time, plus constantly changing fashion news, trend features and advice, it would simply be impossible for a paper catalogue to keep up.
  
  Instead we prefer to focus our energy on providing our customers with a website where you can buy what you want when you want, 24 hours, 7 days a week and we believe that the images and catwalk give you a much more realistic view of the items you want.
  
  Alternatively, you can click here to go back to the Homepage of our website and sign up to the newsletter straight which delivers a stylish update to your inbox every week.x
  - Posted by ASOSNat (Added on )
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hell all!
I am from China, ASOS can be sent to the mainland of China do?
- Posted by shakira1013 (Added on )
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I am from China, ASOS can be sent to the mainland of China do?
- Posted by shakira1013 (Added on )
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- Hi! we *do* deliver to China (including Hong Kong) - more information can be found here.
  
  Deliveries are usually made within 14 working days from order. Happy shopping!x
  - Posted by ASOSNat (Added on )
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Hi everyone!

Make sure you ask your questions in one of our forums so your queries don't get missed - this thread is for FAQs relating to ASOS Life only!

Thanks.x
- Posted by ASOSNat (Added on )
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Just want to say that I only registered with Asos yesterday...I ordered a pair of shoes yesterday and they got delivered today...I'm really impressed. Well done!!!
- Posted by Ivyeke (Added on )
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ok so i live in australia and i need to change the currancy but there is no option for australian currancy, how do i go about paying?
- Posted by Renee17 (Added on )
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ok so i live in australia and i need to change the currancy but there is no option for australian currancy, how do i go about paying?
- Posted by Renee17 (Added on )
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ok so i live in australia but there is no option to change the currancy to what our dollar is, and i dont want to pay the us dollar because then i will be over paying by way to much. what do i do?
- Posted by Renee17 (Added on )
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Will the £50.00 ASOS Sequin Boob Tube dress

- Sequin covered boob tube dress

- Bodcon style and mini length

- Metallic, high-shine finish

be coming back in stock in bllack size 8?
- Posted by l1a2u3r4a (Added on )
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Hi,

When I reply to a thread how do I upload a photo?

Thanks
- Posted by merichick (Added on )
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Hi I have been looking all over for a black off shoulders body shirt. I see you have one (Product Code: VWCDV785344 ) . However you are out of stock. Will it be coming back in stock soon ? I truly hope so.

Thanks
- Posted by Sweettator02 (Added on )
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